Privacy policy

1. Information We Collect

We collect different types of information depending on how you interact with us and our services.

a) Personal Information You Provide

This includes any information you voluntarily provide when you:

• Fill out a contact form
• Request a quote
• Subscribe to our newsletter
• Chat with our team
• Complete a project brief or questionnaire

This data may include:

• Full name
• Email address
• Phone number
• Business or company name
• Type of website you're interested in (e-commerce, blog, restaurant, etc.)
• Budget and timeframe
• Any additional notes or project details you submit

b) Automatically Collected Data

When you browse our website, we automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Time spent on pages and page interactions
• Referring and exit pages
• Geolocation data (approximate)

c) Cookies and Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and scripts) to:

• Enhance your browsing experience
• Understand website traffic and user behavior
• Remember your preferences
• Offer personalized content or ads (if applicable)

You can manage your cookie preferences via your browser settings at any time.

2. How We Use Your Information

We process your data for the following purposes:

• To provide and deliver services: This includes managing inquiries, offering quotes, creating websites, and communicating with you throughout your project.
• To personalize your experience: Tailoring our content or services based on your interests or business type.
• To improve our website: Using analytics to understand how users interact with our platform and improve performance.
• To send communications: Responding to your messages or requests, sending project updates, and (only if you opted in) promotional materials or newsletters.
• To comply with legal requirements: Where applicable, to fulfill our legal obligations under data protection laws.

3. Sharing Your Information

We do not sell or rent your personal information. We may, however, share it with trusted third parties only when necessary:

• Freelancers or contractors: We may pass on relevant project details to vetted web designers/developers working on your website.
• Third-party tools and services: This includes analytics tools (e.g., Google Analytics), CRM systems, and email platforms that help us manage our services.
• Legal authorities: If required by law, we may disclose your information to comply with a legal obligation, court order, or government request.

All collaborators and tools we use follow strict data protection standards.

4. Data Storage and Security

We take the security of your information seriously. We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Loss or theft
• Alteration or disclosure

Although no method of electronic transmission or storage is 100% secure, we strive to use commercially acceptable means to protect your personal data.

5. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have the following rights:

• Access: Request to see what personal data we hold about you.
• Correction: Ask for any inaccurate or outdated information to be corrected.
• Deletion: Request that we delete your data (subject to legal limitations).
• Withdraw consent: Opt out of communications or revoke prior consent at any time.
• Data portability: Request a copy of your data in a structured, machine-readable format.
• Object to processing: Under certain circumstances, object to our use of your data.

To exercise any of these rights, please contact us at: contact@nexora.co

6. Retention of Data

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. If you no longer want us to use your information, you may request deletion at any time.

7. Third-Party Services and Links

Our website may include links to external websites, social media platforms, or embedded third-party services. We are not responsible for the privacy practices or content of those external sites. We recommend reviewing their privacy policies independently.

8. International Transfers

If you are accessing our website from outside of the European Union, please be aware that your data may be transferred to, processed, and stored in countries outside of your jurisdiction. By using our services, you consent to this transfer in accordance with this Privacy Policy.

9. Children's Privacy

Our services are intended for business owners and adults. We do not knowingly collect personal data from anyone under the age of 13. If you believe we have collected data from a child, please contact us so we can delete the information immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a new “last updated” date. We encourage you to review this policy from time to time to stay informed about how we protect your privacy.

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There is an important quote

"In today’s digital age, your website is more than just a page — it’s the front door to your business. At Nexora, we don’t just build websites — we craft online experiences that inspire trust, drive engagement, and help your brand grow with purpose and clarity."

‍— The Nexora Team